CEE Relays Ltd.

87C Whitby Road, Slough, SL1 3DR

Telephone: (01753) 576477        Fax: (01753) 825661

Website: www.ceerelays.co.uk

 

PTW FAQs

 

 


PTW Frequently Asked Questions

The following links display useful articles that might help you to use PTW more effectively. If the answer you are looking for isn't answered here, then please telephone or e-mail us, and we will be happy to help you.

V6.0 of PTW has now been released, and many new features have been included. All users with a current update and maintenance agreement have been sent a copy.

Installation Questions
Installing PTW
Installing a Software Key
Installing Software Key drivers (NT/2000/XP)
Installation Error (Cannot load the Microsoft Dbase Driver)
Network Driver Does Not Appear to be serving this directory
No Network Key Server Running and no Local Hardware Key Found
Cannot Read Hardware Key ("dongle")
30-day trial error
Selecting Hardware Key or Software Key
How do I keep my PTW format files?
How do I update the PTW license manager?
Using PTW with Windows Vista

Problems Opening or Using Projects
One of my single-line drawings (SLDs) is corrupted
An SLD does not display correctly
My project has become corrupted.
PTW crashes on start-up
Unable to open project (file permission error)
Error 7001
Error 155
Can't save changes to SLDs (Win2000)
Datablock format not installed
Cable size not shown
Cannot Display Crystal Reports

Library Questions
Where are my library files stored?
Where are my miscellaneous files stored?
Merging PTW libraries (copying library devices).
Using V3.8 Libraries in V4.0

 

Modelling Questions
Modelling Induction Generators
What are the differences between SB, PQ and PV generators?
Modelling Source Impedance
Modelling Capacitance
Modelling Zig-zag Earthing Transformers
Running a TMS study
Using Diversity Factors
Modelling Variable Speed Drives (VSDs)
What are the differences between I*SIM's algebraic model, and its flux level model (PDF file)?

General Questions
Backing up a project
How do I update my Aladdin hardware key?
What's new in V4.5?
What's new in V5.0?
What's new in V6.0?

Single-line diagram questions
How to change component symbols
How to create intelligent transformer symbols
Colouring Components on SLDs

Study Questions
Arc Flash vs. Comprehensive Study
Why is the SLG value greater than the 3P value?

CAPTOR Questions
Displaying Cable Damage Curves
Associating an SLD and displaying thumbnail SLDs

Report and Datablock Questions
Displaying LTC Datablock Attribute

PTW Downloads

PTW updates are now available to be downloaded from our download page. If you have a current update and maintenance agreement, then we will have informed you about this by e-mail. If you have any problems, then please contact us.

Maintenance Agreements

Users are automatically informed before their update and maintenance agreements expire. This is done by e-mail (usually on the 1st working day of the month prior to expiry), so it important to inform us of any change to your contact details.

If there are any questions that are not answered here, then please use the contact us link at the bottom of this page.


Copyright © 2002-2008 CEE Relays Ltd.

 

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